Video standard with Visual Standard

by | Jan 10, 2019

Now more than ever, a picture is worth more than thousand words.

Visual Standard is one of the most interesting modules of our MPS. It allows our customers to create work standards on video simply and intuitively. Video standards helps our customers:

  • Train operators
  • Verify compliance to a standardised way of working
  • Enable self-testing of their operators
  • Keep up to date the capability matrix, also known as the ILUO Matrix.

·Before video standard

A couple of weeks ago, we had a Visual Standard workshop at a client’s factory in Germany. During that workshop, the client wanted to verify that the tool could address a particularly important issue. The production of some parts had to be moved from that factory onto a new location in Morocco. This was a condition set by their client, nothing they had a choice about. These were really complex parts that had to be manufactured using a lot of manual steps. In order to facilitate this move, our client had been investing significant time and effort on the creation of a very thorough and detailed Standard Worksheet. For this purpose, they had a number of Germans, Poles, and Czechs using Word and Excel to create English documentation that would be read mostly by Moroccans.

They were also able to verify the standards and provide feedback in real time that was used to improve parts of the standard.

The results were, as you can imagine, worse than they had hoped for. At the new location  workers could not produce the parts as needed in terms of both time and quality. As a result, our customer was forced to maintain production in both locations simultaneously. They were also sending Moroccan workers to be trained in Germany. Yet, every deadline was missed and their costs and losses kept mounting.

· Benefits of the video standard

This was the context in which we were asked by our client to work with them for two days in Germany to prepare some standards with our Visual Standard tool. The results were very positive. Within those two days we worked to define complex processes on video. At once, people in Morocco were able to access these videos via our web portal and used them to train operators. They were also able to verify the standards and provide feedback in real time that was used to improve parts of the standard.

 

overview on dashboard of video standard with visual standard
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By two weeks later, the expected levels of quality had been achieved.

After the workshop, Moroccan operators continued to work and started to produce new parts. Producing these parts with the expected levels of speed and quality took a little time. By two weeks later, the expected levels of quality had been achieved. Also the standards had been improved thanks to the tools in our platform. As each video standard can be analysed with the Observation tool within MPS, our clients can then propose, validate, and formally approve improved versions.

· More efficiency with video standard

In this particular example, a 55-page Standard Worksheet built in Word was replaced by a 8-minute video composed of 25 sequences marked with a number of quality and security key points.

This is an excellent example that shows how Visual Standard helps our clients train operators and improve quality and performance regardless of their locations, languages, or cultural contexts.

 

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Roberto Delgado Marcos
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Roberto Delgado Marcos

CEO de Mobile Lean

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